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Sign in with your registered email address and password, then open the cashier in your account.
Luckycapone Casino Withdrawals
Processing your withdrawal request can take up to 72 hours. Once we approve it, your bank or payment provider will need additional time to transfer the funds. Your account must be fully verified before a withdrawal can be paid.
Up to 72 hoursWithdrawal processing
Your withdrawal at Lucky Capone Casino
Request a withdrawal through your player account's cashier. Before we can approve it, your account must be verified and wagering requirements for deposits and bonus winnings must be met.
Request a withdrawal
In the withdrawal section, select an available method and the amount. Your account's minimum and maximum withdrawal limits apply.
Review and transfer
We review your account and withdrawal request. Once approved, the funds are transferred via the payment provider.
How long does a Luckycapone withdrawal take?
We review your withdrawal request before approval. Processing can take up to 72 hours. The payment provider then transfers the funds, with the timing depending on the method selected.
Casino processing
Up to 72 hours
We review withdrawal requests before approval. Missing documents may delay the withdrawal.
Funds transfer
Depends on the payment provider
Once approved, the payment provider transfers the funds. How long they take to arrive depends on the payment method selected.
Payment methods and withdrawal limits
We generally pay withdrawals using the same method as your deposit. Available deposit and withdrawal methods depend on your country of residence and payment provider. Not every deposit method supports withdrawals.
Visa
Mastercard
Skrill
CryptoWe support card withdrawals through Visa and Mastercard. However, the card-issuing bank may decline a transaction. If you can't withdraw through your original payment method, our support team can help.
Minimum and maximum amounts
Depending on your country of residence and payment method, the minimum withdrawal is between €50 and €120. Maximum amounts may be limited per day, week or month and can depend on your loyalty tier. The limits applying to your account are shown in the cashier's withdrawal section.
Swiss francs and fees
We process transactions internally in euros. When you pay in Swiss francs, your bank or payment provider may convert the amount. As a result, the amount debited may differ from the displayed euro amount. Bank transfers may also incur fees from intermediary banks.
Verify your account before withdrawing
We verify your identity and may request supporting documents. We won't approve a withdrawal until verification is complete.
Proof of identity
A valid passport or identity card confirms your identity.
Proof of address
A utility bill for electricity or water, or an appropriate bank statement, can confirm your residential address. The document must be no more than six months old.
Payment method
We may request proof of the bank card or payment method used. For a bank card, the cardholder's name must match your account details.
Names and addresses on your documents must match your account information. Illegible, damaged or unsuitable documents may be rejected. Depending on the review, we may request further documents or a photo of you holding your ID.
KYC TermsWithdrawal and Bonus Terms
Deposits and bonus wagering
Before withdrawing, you must wager your deposited funds at least three times. Bonus winnings are also subject to the promotion's wagering requirements. If you withdraw your deposit before completing bonus wagering, the bonus and its associated winnings are forfeited.
View Bonus TermsIf your withdrawal is pending
Missing documents
Incomplete verification may delay your withdrawal. If documents are missing or unreadable, we'll need further evidence.
Bonus wagering not completed
Bonus winnings can only be withdrawn after wagering requirements are met. An active bonus may therefore prevent a withdrawal.
Payment provider declined the transfer
A bank may decline a card withdrawal. Problems with a payment method can also prevent the transfer. Our support team can help you work out the next steps.
Approved, but not yet received
After our approval, the payment provider needs time to transfer the funds. If the money still hasn't arrived, our support team can help trace the transfer.
We're here to help with your withdrawal
Our support team is available 24/7 via live chat and email. To investigate, we'll need your registered email address, requested amount, payment method and time of the request. Never include your password in a support message.
[email protected]Withdrawal FAQs
Will my money arrive within 72 hours?
Not necessarily. The 72-hour period applies to our processing time. Your bank or payment provider then needs additional time to transfer the funds after approval.
Do I need to verify my account before withdrawing?
Yes. We won't approve a withdrawal without complete verification. We may request proof of identity, proof of address and other documents.
Can I withdraw using a different payment method from the one I deposited with?
We generally pay out using the same method as your deposit. If that method doesn't support the withdrawal, our support team will explain the next steps.
Can I use TWINT, PostFinance or Paysafecard?
You can only use payment methods available to your account. Whether TWINT, PostFinance or Paysafecard is available depends on your country of residence and payment provider. A method available for deposits isn't necessarily available for withdrawals.
What is the minimum withdrawal?
The minimum withdrawal ranges from €50 to €120, depending on your country of residence and payment method. The amount for your account is specified in the cashier's withdrawal section.
Can I withdraw bonus funds immediately?
Bonus winnings can only be withdrawn once wagering requirements are met. If you withdraw before completing bonus wagering, the bonus and its associated winnings are forfeited.
Withdraw from your player account
Request a withdrawal using an available method in the cashier. Withdrawal and verification terms apply.